Bookboard, a subscription service for children’s books, has launched its?iPad app, which gives parents and children streaming access to its library of books. Like many kids apps startups,?three former Adobe employees, Mike Fitzpatrick, Nigel Pegg, and Fang Chang, founded the company out of personal needs as parents. They came together to develop a service that encourages and develops a child?s love of reading. Bookboard?s library includes more than 300 books targeted at children ages 2-7. Parents can set up individual profiles for each child, track progress, and adjust the reading difficulty of books. According to Pegg, who is the CTO, the overarching goal for the company is ?What can Bookboard do to motivate kids to spend more time reading?? That ends up driving many of its design decisions, particularly incorporating game dynamics into the app. As kids get older and the system detects changing interests, the app adapts to the growing child. Bookboard?s secret sauce comes from its librarian Cen Campbell, who defines and applies library organization guidelines to the collection, including classifications, metadata, and reading level assessment. With metadata on hand, the system can tackle two big data problems: 1) unlock relevant “next books to read” and 2) apply collaborate filtering?techniques to recommend books. Unlocking Books – Incorporating Game Dynamics To Motivate A prevailing psychological theory, ?the tyranny of choice,? argues that when provided with too many choices, people feel overwhelmed and overloaded and are, as a result, unlikely to pursue any of the options available. In building out the product, the Bookboard team encountered their big aha moment when they discovered that progressive unlocking was the key to driving engagement of the service. In the beginning, the app presented the entire library to kids. The team noted that the ratio of time spent browsing titles to time spent was too high. Then the team introduced artificial scarcity into the initial set of books that kids could choose from. Kids are motivated to make it through books to see what will come next. The unlocking of more choices over time serves as a reward mechanism. As a result, the time spent reading, as opposed to browsing titles, is now the bulk of time spent within the app. When a book is earned via unlocking, it is read over 75 percent of the time. As kids progress in the app, they are presented with more book choices. Half of the
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